These Terms of Service (“Terms”) govern your access to and use of the
Maestro Concierge application and related services (“Services”) provided by
Maestro Inc. (“we”, “us”, or “our”).
By using our Services, you agree to be bound by these Terms. If you do not
agree, please discontinue using the Services.

1. About Our Services

Maestro Concierge provides personalized lifestyle and travel assistance, booking coordination, and real-time communication with our team. We may enhance or modify our Services to improve functionality, user experience, and reliability.

2.Privacy and Data Use

Your privacy is important to us. The collection and use of personal data are governed by our Privacy Policy.
Please review it to understand how we handle your information.

3.Registration and Account Requirements

To use our Services, you must:
• Provide accurate registration information
• Verify your mobile number via SMS
• Be at least 18 years of age
• Maintain the confidentiality of your account credentials
You are responsible for all activities that occur under your account.

4. Acceptable Use
You agree to use the Services lawfully and respectfully. You will not:
• Engage in fraudulent, abusive, or illegal activity
• Misrepresent your identity or information
• Attempt to gain unauthorized access to our systems
• Interfere with service performance or security

We may suspend or terminate access for violations of these Terms.

5. Third-Party Services
Our Services may include integrations or links to third-party platforms for payments, bookings, or data backup.
Use of third-party services is governed by their respective terms and privacy policies. Maestro Inc. is not responsible for third-party actions or content.

6. Licenses and Ownership
All content, trademarks, and software within Maestro Concierge are owned by Maestro Inc. or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the app in accordance with these Terms.
You may not reproduce, distribute, or modify the application without prior written authorization.

7. Service Availability
We strive to provide reliable and continuous service but do not guarantee uninterrupted access.
Temporary downtime may occur for maintenance or unforeseen issues. We may modify, suspend, or discontinue Services at our discretion.

8. Limitation of Liability
To the fullest extent permitted by law, Maestro Inc. and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Services.
Our total liability will not exceed the amount paid by you, if any, for using the Services within the past twelve months.

9. Indemnification
You agree to indemnify and hold harmless Maestro Inc., its affiliates, and staff from any claims, losses, or damages arising from your misuse of the Services or violation of these Terms.

10. Dispute Resolution
Any disputes arising from these Terms or your use of the Services shall be governed by the laws of the jurisdiction in which Maestro Inc. operates.Where applicable, disputes may be resolved through binding arbitration or small claims proceedings in accordance with local laws.

11. Changes to These Terms
We may amend these Terms periodically. Updated versions will be posted within the application or on our website, with the effective date revised accordingly.
Continued use of the Services after updates constitutes acceptance of the modified Terms.

Maestro Inc. is dedicated to providing a secure, transparent, and
professional concierge experience for all users.

• Fulfill service delivery obligations
• Meet legal or regulatory requirements
7. Children’s Privacy
Our Services are not directed to children under the age of 13.
We do not knowingly collect or store information from minors.
If we learn that we have unintentionally collected such data, it will be
promptly deleted.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in
our practices or legal obligations.
The revised version will be posted with an updated effective date.
Your continued use of Maestro Concierge after changes take effect
constitutes acceptance of the revised policy.
Maestro Inc. remains committed to transparency and protecting your data
while delivering a trusted concierge experience.

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users are advised to safeguard their login credentials.
5. Your Rights
You may request to:
• Access or review your personal information
• Update or correct inaccurate data
• Delete your account and related data
• Limit non-essential communications
Requests will be processed in accordance with applicable privacy laws.
6. Data Retention
We retain personal information only as long as necessary to:
• Maintain your active account
• Fulfill service delivery obligations
• Meet legal or regulatory requirements
7. Children’s Privacy
Our Services are not directed to children under the age of 13.
We do not knowingly collect or store information from minors.
If we learn that we have unintentionally collected such data, it will be
promptly deleted.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in
our practices or legal obligations.
The revised version will be posted with an updated effective date.
Your continued use of Maestro Concierge after changes take effect
constitutes acceptance of the revised policy.
Maestro Inc. remains committed to transparency and protecting your data
while delivering a trusted concierge experience.